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Terms of Service

Last updated: June 2026

1. About these terms

These Terms of Service govern your use of the Accio Vault service ("Accio Vault", "the Service") operated by Accio Vault. By creating an account, you agree to these terms. If you do not agree, please do not use the Service.

For questions, contact: hello@getaccio.co

2. What Accio Vault is

Accio Vault is a secure personal document vault. It allows you to store, organise, and retrieve documents and life admin information for yourself and your household. Accio Vault is a storage and organisation tool - we do not provide legal, financial, medical, or any other professional advice.

3. Your account

You must provide accurate information when creating an account. You are responsible for keeping your login credentials secure. If you believe your account has been compromised, contact us immediately at hello@getaccio.co.

You may create a household account with additional members. You are responsible for ensuring that any household members you add have consented to having their information stored in your vault.

You must be at least 18 years old to create an account.

4. Acceptable use

You may use Accio Vault only for lawful personal and household document storage. You may not:

  • Upload content that is illegal or that you do not have the right to store
  • Attempt to access another user's vault without authorisation
  • Use the Service to store documents on behalf of a business or clients (this is a personal vault, not a professional document management system)
  • Attempt to reverse-engineer, hack, or disrupt the Service
  • Share your account credentials with anyone outside your household

We reserve the right to suspend accounts that violate these terms.

5. Your documents

Your documents belong to you. We do not access the contents of your vault except where required to provide technical support at your request, or where required by law.

You are responsible for the accuracy and legality of the documents you upload. Accio Vault is a storage tool - we do not verify, validate, or authenticate documents.

We recommend maintaining your own backup copies of important documents. While we take security seriously, no cloud service can guarantee zero data loss.

6. Subscription and payment

Accio Vault offers a free tier and paid subscription plans. Paid plans are billed monthly or annually as selected at signup.

Subscriptions renew automatically until cancelled. You may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period - we do not offer partial refunds for unused time.

If a payment fails, we will notify you by email and your account may be downgraded to the free tier until payment is resolved.

Prices are shown in Israeli Shekels (₪) and are inclusive of applicable VAT.

7. Free tier limitations

The free tier allows access to 3 categories and up to 50MB of storage for 1 household member. If you exceed free tier limits, you will be prompted to upgrade. We will not delete your data if you downgrade from a paid plan, but you may lose access to certain features until you upgrade again.

8. Service availability

We aim to keep Accio Vault available at all times but cannot guarantee uninterrupted service. We may carry out maintenance from time to time, during which the Service may be temporarily unavailable. We will do our best to notify users in advance of planned downtime.

9. Intellectual property

Accio Vault and its design, features, and branding are owned by Accio Vault. You may not copy, reproduce, or distribute any part of the Service without our permission.

Your documents and data remain your property at all times.

10. Limitation of liability

To the maximum extent permitted by law, Accio Vault is not liable for:

  • Loss of documents or data due to circumstances beyond our reasonable control
  • Any decisions you make based on documents or information stored in your vault
  • Indirect, incidental, or consequential damages arising from your use of the Service

Our total liability to you in any 12-month period shall not exceed the amount you paid to us during that period.

11. Termination

You may delete your account at any time from your account settings. We will permanently delete your data within 30 days of account deletion.

We may suspend or terminate your account if you breach these terms, with or without notice depending on the severity of the breach.

12. Changes to these terms

We may update these terms from time to time. If we make material changes, we will notify you by email at least 14 days before the changes take effect. Continued use of the Service after that date constitutes acceptance of the updated terms.

13. Governing law

These terms are governed by the laws of the State of Israel. Any disputes shall be subject to the exclusive jurisdiction of the courts of Israel.

14. Contact

hello@getaccio.co

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